A TeamViewer tech executive said that the competition for the greatest AI model is “heated.” Here’s how the firm is taking advantage of it.

 

Our cloud is multitenant. Administrators have complete control over which sessions are allowed to utilize AI capabilities, and AI processing is limited to each tenant’s environment.

Customers have control over the location and method of content storage, preventing data from being mixed up.

A notice alerts users when a session is being recorded or processed by AI since users also need to be notified.

In order to safeguard personally identifiable information, even inside the same organization, we completely encrypt material and apply data anonymization prior to any AI processing.

Does the business collaborate with other partners to develop new AI capabilities, and if yes, whose businesses?

We don’t create AI models on our own. Working with partners like Google, OpenAI, Microsoft Azure, Meta, and others, we use a multipartner strategy.

We assess which model is the most cost-effective and which has the highest quality.

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