According to the paper, staff members are instructed to talk to another team member about an incident.
After it happens so that the other person may assist them with recording the occurrence in the “ethics and compliance app.”
During the peak Christmas shopping season, when retail staff put in long hours and deal with difficult encounters with consumers that might be more stressful and angry than normal, Walmart installed body cameras.
Stuart Appelbaum, president of the Retail, Wholesale and Department Store Union, said that although harassment is a problem all year long, it is particularly severe over the holidays.
“Everyone is under stress. They get angry when they can’t locate what they’re seeking for, and who do they blame? They point the finger at the store employee.
It’s unclear, however, whether body cams really aid in defusing tensions. According to Appelbaum, whose union does not represent Walmart workers.
