Employees are advised not to wear the devices in restrooms or staff break areas, and to “record an event if an interaction with a customer is escalating.”
According to the paper, staff members are instructed to talk to another team member about an incident.
After it happens so that the other person may assist them with recording the occurrence in the “ethics and compliance app.”
During the peak Christmas shopping season, when retail staff put in long hours and deal with difficult encounters with consumers.
That might be more stressful and angry than normal, Walmart installed body cameras. Stuart Appelbaum, president of the Retail, Wholesale and Department Store Union.
Said that although harassment is a problem all year long, it is particularly severe over the holidays. “Everyone is under stress.
