They get angry when they can’t locate what they’re seeking for, and who do they blame? They point the finger at the store employee.
It’s unclear, however, whether body cams really aid in defusing tensions. According to Appelbaum, whose union does not represent Walmart workers but rather workers from Macy’s and H&M.
The RWDSU is worried that body cams serve more as a surveillance tool and a deterrent to theft than as a safety measure for workers.
“Deescalation training is necessary for employees. Employees must get training on how to handle aggressive situations at work.
That is not what the body camera does. “The body camera doesn’t get involved,” Appelbaum said. “We need panic buttons and safe staffing.”
According to Bianca Agustin, co-executive director of United for Respect, a workers’ organization representing Walmart and Amazon employees.
