It’s unclear, however, whether wearing body cameras will make coworkers feel more comfortable. One longstanding shop worker.
Who has now left the sector after working at Hot Topic for around 10 years, told CNBC that they are unsure whether body cams would have prevented the frequent threats of violence.
Speaking on condition of anonymity, the former mall staffer said that these individuals were not behaving logically.
When they were in our faces, threatening to beat us, or threatening to meet us in the parking lot. “I don’t think they would care right now, even if there was a camera pointed at them.”
According to the former employee, having a police officer nearby might have helped them feel secure during those encounters, but wearing a body camera wouldn’t have either.
According to 35% of retailers that participated in the NRF’s annual security survey last year, they were looking into body cams for retail workers or loss prevention personnel.
