Although none of the respondents said that body cams were completely functional, 11% stated that the stores were either testing or piloting the technology.
The discount behemoth said earlier this year that it has begun using body cameras in its shops, which are under the TJ Maxx, Marshall’s, and HomeGoods brands. John Joseph Klinger.
The finance head, said on a teleconference with investors after the company’s May fiscal first-quarter results that the devices had been successful in lowering shrink, or lost inventory.
“We started wearing body cameras on our [loss prevention] associates late last year, and that’s one of the things we’ve added,” Klinger said.
People are less inclined to do anything while they are being filmed, so when someone enters, it’s kind of like a deescalation. Therefore, we firmly believe that it is also a factor.
“The loss prevention associates who have body cameras have received extensive training on how to use the cameras effectively in their roles,” a TJX representative said in a statement.
“Video material is only released in response to a subpoena or upon request from law enforcement. One of the many ways we strive to provide a secure shop environment is via the use of body cameras.
A range of rules, trainings, and processes are included in this,” the representative said. “With the use of these body cameras.
We hope to defuse tense situations, discourage criminal activity, and show our associates and customers that we take store safety seriously.”
