Moreover, the family charged Tesla of launching “a broad campaign to hide thousands of customer complaints about [its] ‘Autopilot’ feature issues, including crashes, unintended braking, and unintended acceleration.”
According to the complaint, Tesla had its customers sign nondisclosure agreements in order for them to get warranty repairs.
According to the lawsuit, between 2015 and 2022, the business received “thousands of customer reports regarding problems with Tesla’s ‘Autopilot.’
System, including over 1,000 crashes; over 1,500 complaints regarding sudden, unintentional braking; and 2,400 complaints regarding sudden acceleration.”
Over the course of six years, the NHTSA has been looking into 16 similar collisions involving Teslas in emergency vehicles and autopilot that have left 15 people injured and one person dead.